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Sunday, 12 January 2020

DOP Finacle Closure Error - GR3 || Referred Account Closure|0000 (Solution)

 
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Referred Account Closure solution in finacle
While Closing the SB Account, It may shows error message as GR3 - Referred Account closure | 0000

Solution:

  • The said error due to non removal of interest credit Account such as MIS/TD/SCSS. Before proceeding closure of an SB Account, all other linked account to be closed/ SI to be removed.
  • Once the linked SI removed from SB, the account closure may be done without error message. 
  • If still, the error shown, wait till DC Closure and proceed the closure on next day without error.
Source:- Potools

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